Frequently asked questions

Products

HOW TO CUSTOMIZE FOOTBALL GLOVES?

If you go here you’ll be able to create the pair of football gloves that you have always dreamed of. With an awesome 3D gloves creator, Invictus lets you choose the colors, logo, name and/or number that you want.

HOW TO CUSTOMIZE GOLF GLOVES?

If you go here you’ll be able to create the golf glove that you have always dreamed of. With an awesome 3D gloves creator, Invictus lets you choose the colors, logo, name and/or number that you want.

HOW MUCH DOES CUSTOM GLOVES COST?

It depends on the quantity and the sports that you want. The more gloves you buy, the cheaper it is. The cost of a unique single pair of custom football gloves is $175 and $95 for a custom golf glove. If you are looking for volume discount please contact us

WHAT’S THE LEAD TIME FOR CUSTOM GLOVES?

It takes us an estimated 35-45 business days to design and manufacture your custom gloves. Remember there won’t be any other gloves like this in the world. All orders made after 2 p.m. will be process on the next business days.

WHAT’S THE LEAD TIME FOR YOUR BRANDED PRODUCTS?

The lead time for other products is the shipping time which is 2-10 business days. All orders made after 2 p.m. will be process on the next business days.

WHY IS MY LOGO NOT UPLOADING WHEN I CREATE MY GLOVES?

It’s because you are not using the right format file for the logo you’re trying to upload. Only PNG or SVG files are supported.

CAN I PUT A PICTURE INSIDE THE PALM?

It needs to be a logo, not a picture. Use logos with a maximum of 4 colors with no blending or gradients.

ARE INVICTUS FOOTBALL GLOVES CERTIFIED?

Our Armis 2.0, 3.0 and all custom football gloves are SFIA (Sports & Fitness Industry Association) certified. Our gloves are acceptable for in-game use at all levels of play including but not limited to the NFHS & NCAA.

HOW DO I KNOW MY SIZE?

Invictus Gloves provide you with a size chart on every products pages to help you choose the right size.

CAN I WASH MY INVICTUS FOOTBALL GLOVES?

You can wash your football gloves in the washing machine at a cold temperature with low spin. Do not put the gloves into the dryer.

I WANT TO ORDER CUSTOM GLOVES FOR MY TEAM

Please contact us directly if you want to order for more than 50 pairs to benefit a team volume discount.

WHAT'S THE CURRENCY THAT YOU'RE SELLING INTO?

USD and CAD (for Canada only)

WHAT'S THE COLOR CODES FOR CUSTOM GLOVES?

Our color codes refer to the Solid Coated Pantone colors book.

Black | White |  Dark Grey: 432 C | Light Grey: 429 C | Vegas Gold: 465 C | Gold: 110 C | Yellow: 107 C | Orange: 1655 C | Red: 186 C | Maroon: 202 C | Pink: 806 C | Purple: 268 C | Navy Blue: 282 C | Royal Blue: 286 C | Baby Blue: 305 C | Light Green: 354 C | Green: 356 C | Forest Green: 350 C | Brown: 476 C |

Shipping

How to get free shipping?

We offer free shipping on all orders over $150 US. This amount must be reached after discounts and before taxes.

DO YOU SHIP IN MY COUNTRY?

Yes, we ship all over the world. Customers are responsible for any duties and taxes on international orders.

WHAT ARE YOUR DELIVERY TIMES AND PRICES

2-10 business days depending on your location. $10-30 shipping fee depending on your location as well. All orders made after 2 p.m. will be process on the next business days. Please note that we are closed during Canadian Holidays. Thank you for your understanding.

CAN I COME PICK UP MY GLOVES?

It’s not yet possible since we work from home as of right now. We do have several stores that sell our products. Please refer to our store locator page

WHAT’S YOUR CARRIER FOR DELIVERIES?

We use a variety of suppliers, but our main suppliers are UPS, FedEx, DHL and Purolator.

WHY IS MY TRACKING CODE NOT WORKING?

After you receive an email with your tracking code, there may be a delay of up to 24 hours before the code is activated.

How long does it take to make custom gloves?

It takes us an estimated 35-45 business days to design and manufacture your custom gloves. Doing small quantities of custom gloves is complicated and takes time. Remember there won’t be any other gloves like this in the world. All orders made after 2 p.m. will be process on the next business days.

Payment

WHAT PAYMENT METHODS DO YOU ACCEPT?

We use a secure system named Stripe that accepts credit card payments. We also offer PayPal, Google Pay and Apple Pay. 

What's the currency that you're selling into?

USD and CAD (for Canada only)

Orders

WHAT IF I ENTERED THE WRONG SHIPPING ADDRESS?

If it’s already shipped: Contact the carrier directly (FedEx, DHL, Purolator) referring to your WayBill (tracking) number.

If it’s not shipped: Contact us at info@invictusgloves.com with the new desired address and mention your name and invoice number.

I JUST ORDERED, AND I THINK I SELECTED THE WRONG SIZE, COLOR, LOGO, ETC.

Contact us at info@invictusgloves.com with your desired modifications and mention your name and invoice number.

How long does it take to make custom gloves?

It takes us an estimated 35-45 business days to design and manufacture your custom gloves. Doing small quantities of custom gloves is complicated and takes time. Remember there won’t be any other gloves like this in the world.

What's the currency that you're selling into?

USD and CAD (for Canada only)

Our company

WHERE ARE YOU LOCATED?

We’re based in Montreal, Canada where we design all of our gloves.

WHAT’S BUSINESS DAYS?

Business days are work days (week days).

Size Chart
Size Chart
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